Zero Harm: Working with Supplier

Working With Suppliers

Our global operations involve numerous stakeholders including third-party suppliers. To achieve a fully transparent and traceable supply chain we need to extend responsible sourcing initiatives to our external stakeholders. By strictly adhering to our Responsible Sourcing Guidelines (RSG) when buying third-party crops, we inevitably introduce sustainable practices and standards to our suppliers.

The RSG enables us to engage with suppliers and secure their commitment to ensure their products come from legally compliant, environmentally sustainable, and socially responsible sources. It clearly outlines the expectations we have of our suppliers, which are expressed in SD Guthrie's Responsible Agriculture Charter (RAC), Human Rights Charter (HRC), and Code of Business Conduct (COBC). The RSG also complements SD Guthrie's Policy Statement on Working with Suppliers to Draw the Line on Deforestation.

Drawing The Line – Our Approach

Our ambition is to draw the line on deforestation and the practices that contribute to it across the industry. We have updated our approach to working with suppliers through our Draw the Line policy that clearly outlines the NDPE standards as well as our expectation that suppliers adhere to those same standards.

Just Transition aims to ensure that no one is left behind in the shift to low-carbon and environmentally sustainable economies. As part of our approach, we believe in providing a path to re-engagement. Simply suspending non-compliant suppliers does not improve practices and can lead to poor practices being pushed elsewhere in the supply chain. Therefore, if a non-compliant supplier commits to halting clearance immediately and develops a plan to meet our conditions, we are willing to re-engage with them. Our goal is to support their progress towards NDPE standards, ultimately expanding the number of oil palm companies operating under these standards and eliminating deforestation from palm oil production.

In the event a supplier violates our NDPE standards, they are required to:

  • stop work immediately on the affected land;
  • develop a plan to remediate the damaged forest, including conducting High Carbon Stock Approach (HCSA)/HCV assessments, as necessary; and
  • develop a programme to improve their ongoing operational practices to meet NDPE standards.

If the supplier concerned is unwilling to make these commitments, we will only then remove them from our supply chain. Once a supplier is no longer in our system, purchases will not resume until they meet the required conditions.

Supplier Risk Assessment

We regularly screen and evaluate our suppliers for news or reports on legal, community, labour, environment, and liability aspects. In addition to this, we use the Global Forest Watch Pro to analyse forest cover, peat areas, protected areas, and land clearings in our supplier's sourcing zone.

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Grievance Management

Our grievance management system has been established to address complaints from various stakeholders, including individuals, government organisations, and non-governmental organisations (NGOs) relating to non-compliances to our NDPE commitments. We verify all allegations received and updates on the investigations are published on our Supplier Grievance Register which outlines our findings and actions. This register is updated every quarter.

We also make available grievance data on our Crosscheck platform to help stakeholders understand issues based on their location and links to other actors in the supply chain. We maintain regular communication with impacted stakeholders and those who file grievances to address their concerns whilst investigations are in progress. We recognise that resolving complex grievances may require lengthy verification and mediation measures but are committed to addressing all grievances in a fully transparent and accountable manner.
We have publicly shared grievance updates since 2015.

Updated Grievance Register

Ethical Recruitment

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Fire and Haze Management

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Safety and Health

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